booking reference MKFCFC I am addressing this letter for you to express my dissatisfaction regarding your services with regards to the flights referred to earlier mentioned.
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I made an effort to make reservations for a close-by lodge by way of your Airline Lodging services just to master that there have been no vacant rooms offered. I used to be left to join the rest of the displaced passengers to snooze in the airport terminal over a cot which has a blanket and pillow. I'm appalled that during the 21st Century, I had to expertise this standard of humiliation.
I flew from Orlando to Dallas to Las Vegas yesterday and Once i obtained home and unpacked, I recognized amongst my goods was lacking from one of my checked bags.It had been a shaving package that was in a very zippered pocket on the outside of the bag. I referred to as client service in Las Vegas and was instructed there is nothing they're able to do.
I recently took a flight from JFK to St Thomas over a Saturday 8 am flight and experienced one of the most helpful, productive knonwledgable flight attendant she was good. I'd personally like to thanks her for producing my excursion much more fulfilling.
it really is pitiful to acquire to report that my several emails to Consumer Relations haven't been answered as of thus far Oct 29, a total deficiency of essentially the most elementary courtesy towards an 84 years outdated Very first-Class passenger and Regular Flier….
Whenever we boarded flight 556 in monte go bay currently we ended up the main men and women within our segment from the cabin and we noticed a backpack tucked behind row 8 without any particular person everywhere that it belonged to . We pointed it out to a man with an AA uniform who gave the impression to be a passenger and he was very impolite indicating it belongs to an AA personnel and obviously I have to haven't been on this type of plane before. My spouse and I experience quite not comfortable with this type of response from one of your respective personnel!!
On April fifteenth, 2013 I received a check in the mail from you and was really unhappy After i opened the envelope to begin to see the check published out was close to 1/4th the quantity I had at first submitted for reimbursement.
I still left LGA August 26, 2015 and have my baggage declare ticket but have to have a replica of my airlinet ticket due to the fact I arrived home to uncover my jewelry and purse had been missing from my luggage – I've filed a claim bu they want a duplicate of my ticket and I am able to’t uncover it – can u send me a replica of it or inform me how I can discover it — almost everything else was in tact nothing at all disturbed apart from this stuff and purse was laying of top and jewellery was in side pocket
My concern is usually that AA very long responded to my complaints and lies about explanations the I used to be bumped of flight.
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( Ongoing from remark 191) On top of that, we had to just take One more working day of our vacation to return to the airport three times later to acquire the vehicle we had reserved. Once we arrived for our return flight to Charlotte on twelve/five/2015, we boarded flight 875, and certainly one of our suitcases seemingly never ever made it onto the plane and was remaining in Aruba. After we boarded our connecting flight to Boston, I used to be checked in and produced to enter the jetway. Although I had been heading on to the jetway, I used to be informed I necessary to return and wait against the wall while others passed me by. I was instructed I necessary to “consolidate†my possessions. I'd a wallet purse about my neck towards my human body that measures three inches by five inches. I used to be advised I had to get it off my individual and location it inside of a canvass bag I'd. Are you presently serious???? On board flight 1783, we have been approached by on the list of rudest stewardesses I have at any time encountered in my life named Sheila. This airplane was distinctive from the opposite planes we had been on, and our “added room†seating seemingly wouldn't allow us To place our particular objects beneath the seat before us.